Privacy Policy

1. Introduction

MapleHR (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our platform. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian provincial privacy legislation.

2. Information We Collect

We collect the following categories of personal information:

• Account information: name, email address, phone number, organization name, job title.
• Employee data: information entered by your organization including employee profiles, leave records, compensation details, and employment documents.
• Usage data: log data, device information, IP addresses, and analytics about how you interact with our platform.
• Payment information: billing details processed securely through our payment processor — we do not store credit card numbers.

3. How We Use Your Information

• Provide and maintain the MapleHR platform
• Process transactions and send related correspondence
• Send service updates, security alerts, and support messages
• Improve our products and develop new features
• Comply with legal obligations under Canadian law

4. Data Storage & Residency

All data is stored on servers located in Canada (AWS Canada – Central region). We do not transfer personal data outside of Canada without explicit consent and appropriate safeguards.

5. Data Sharing

We do not sell your personal information. We may share data with trusted service providers (e.g., hosting, analytics) under strict data processing agreements that comply with PIPEDA.

6. Your Rights

Under PIPEDA, you have the right to access, correct, and request deletion of your personal information. Contact our Privacy Officer at privacy@maplehr.ca to exercise these rights.

7. Contact

For privacy inquiries, contact us at privacy@maplehr.ca or write to: MapleHR Privacy Officer, 123 Bay Street, Suite 400, Toronto, Ontario, M5J 2T2.